
American Councils — Activating an Alumni Community
- Challenge
- Alumni communication relied primarily on Telegram and email, with occasional in-person events. Members often lacked visibility into who was in the network, what expertise others could offer, and who could help with specific requests.
- How Pulse was used
- Pulse helped alumni explore relevant connections, expertise and opportunities within their existing community.
78% of event participants used Pulse
What we validated
Alumni were willing to express their needs and explore relevant connections, supporting the potential for more structured, technology-enabled community engagement.
