AI-powered Relationship Intelligence

Turn Customer and Community Datainto Business Growth.

Pulse helps businesses and communities understand their customers, members and partners, personalize engagement and uncover new business opportunities — using the data they already have.

Two pilots completed in September 2026: 67% participant usage at UNIT.City and 78% at an American Councils alumni event.

Pulse Intelligence

Living community view

Live

Meaningful changes detected

Elena Markova

Marketing DirectorFounder

Daniel Meyer

BerlinLondon

NovaTech

Pre-seedSeed

New opportunity detected

Maria may benefit from an introduction to Daniel.

Maria Rossi Daniel Meyer

Problem & product

Businesses have the data —but not the context to use it.

Customer and community data is scattered across CRMs, spreadsheets, events and other tools. As information becomes outdated, organizations struggle to understand people's needs, personalize engagement and identify business opportunities.

  • Fragmented data

    Customer and member information is scattered across CRMs, spreadsheets, events and community tools.

  • Outdated profiles

    Roles, companies, interests and needs change faster than databases are updated.

  • Limited customer insight

    Teams struggle to understand what customers and members need right now.

  • Missed opportunities

    Relevant partners, expertise and commercial opportunities remain undiscovered.

  • Manual personalization

    Relevant outreach takes too much manual work and becomes harder to scale.

  • Unclear business impact

    It's difficult to connect engagement and relationships to meaningful outcomes.

One continuous flow

Fragmented relationship data

  • CRM
  • Slack
  • Spreadsheets
  • Forms
  • Community platforms
  • Event tools

Pulse

AI-powered Relationship Intelligence

Customer & community insights

  • Who are our customers and members?
  • What changed
  • What do they need now?
  • What expertise and interests do they have?
  • Which connections and opportunities are relevant?

Personalized actions

  • Relevant introductions
  • Personalized engagement
  • Partnership opportunities
  • Follow-ups
  • Measurable outcomes

Designed to complement your existing CRM, community and event tools — not replace them.

Pulse for organizations and teams

Understand your customers and communities. Act on the right opportunities.

Pulse helps businesses and organizations turn fragmented customer, member and partner data into actionable insights, personalized engagement and stronger relationships.

For organizations whose value depends on relationships.

Businesses with customer communities. Innovation ecosystems. Accelerators. Alumni networks. Event organizers. Professional associations. Partner ecosystems.

  • Unify what you know

    Bring customer, member and partner information from different tools into a clearer picture.

  • Keep it current

    Keep relationship data relevant as roles, companies and needs change.

  • Understand customers & members

    Understand people's roles, interests, needs and what has changed.

  • Reveal opportunities

    Identify relevant expertise, relationships and potential business opportunities.

  • Find the right people faster

    Identify relevant customers, partners and members without extensive manual research.

  • Personalize engagement

    Identify relevant communications, programmes, events and offers for different audiences.

  • Reduce manual work

    Spend less time researching profiles and maintaining fragmented lists.

  • Track outcomes

    Understand engagement, introductions and the outcomes they create.

Pulse helps you identify

  • Who needs what right now
  • Who can help whom
  • Which relationships are worth activating
  • Where partnership and business opportunities are emerging
  • Which topics and needs are growing across the network
  • Which introductions lead to real outcomes

Continuous updating and parts of the intelligence layer are still in active development.

How Pulse works

From relationship data to meaningful business action.

  1. Understand
  2. Connect
  3. Act
  4. Measure

Pulse doesn’t stop at insights. It helps organizations turn intelligence into relevant introductions, personalized opportunities and measurable outcomes.

  1. 01

    Unify

    Bring customer, member and partner data into one clearer picture.

  2. 02

    Understand

    Identify changes, interests, needs and relevant context.

  3. 03

    Discover

    Surface relevant people, connections and opportunities.

  4. 04

    Engage

    Support personalized outreach, introductions and follow-ups.

  5. 05

    Measure

    Track engagement and the outcomes of relevant connections.

One intelligence layer

Better relationships. More value for organizations and people.

For businesses & teams

Understand customers and members. Personalize engagement. Identify opportunities for growth.

  • Understand customer and member needs
  • Identify relevant opportunities
  • Personalize engagement and communication
  • Strengthen retention and relationships
  • Track meaningful outcomes

For members & participants

Find the right people, expertise and opportunities.

  • Find relevant people
  • Discover expertise
  • Find mentors, partners and collaborators
  • Discover relevant opportunities
  • Get personalized recommendations

For people

Find the right people, expertise and opportunities.

For teams

Reduce manual work and personalize engagement.

For organizations

Understand the network, identify opportunities and measure value.

Why both sides strengthen each other

  • Better community intelligence
  • Better member experience
  • More engagement
  • More signals & insights↻

For your community members

Help every member find the right people in your community.

Pulse also gives community members and participants a way to discover relevant people, expertise and opportunities.

AI-powered matchmaking

Member asks Pulse

Who in this community should I meet if I'm looking for AI expertise and potential technology partners in Germany?

Pulse returns 3 relevant people

  • Lukas Keller

    CTO · AI infrastructure scale-up

    94%

    Applied ML, MLOps

    Why relevant: Built AI platforms in Berlin and Munich; open to technology partnerships.

  • Tetiana Savchuk

    Founder · Computer vision startup

    89%

    Computer vision, R&D hiring

    Why relevant: Recently expanded to Germany and knows the local partner landscape.

  • Jonas Weber

    Head of Innovation · Industrial group

    85%

    AI pilots, corporate partnerships

    Why relevant: Actively scouting AI partners for German manufacturing pilots.

Powered by the same living community intelligence available to your team.

Illustrative demo — profiles and match scores are fictional

Business outcomes

Turn relationship intelligence into business value

Pulse helps organizations use customer, member and partner insights to strengthen engagement, identify commercial opportunities and build more valuable relationships.

  • Potential partnerships and commercial opportunities

  • Stronger retention and engagement

  • More personalized offers and communication

  • Relevant cross-sell and upsell opportunities

  • Reduced manual research and operations

  • Clearer, measurable relationship outcomes

Where the impact shows up

  • Retention
  • Partnerships
  • Engagement
  • Revenue potential
  • Network value

From engagement to business outcomes.

Your network is already an asset. Pulse helps you understand and activate it.

Real-world validation

Two live pilots. Two different audiences. Real product usage.

In September 2026, Pulse completed two pilots in Kyiv, testing how AI-powered relationship intelligence can help organizations create more value from their existing networks.

American Councils alumni pilot panel in Kyiv
Alumni engagementCompleted pilot · September 2026

American Councils — Activating an Alumni Community

Challenge
Alumni communication relied primarily on Telegram and email, with occasional in-person events. Members often lacked visibility into who was in the network, what expertise others could offer, and who could help with specific requests.
How Pulse was used
Pulse helped alumni explore relevant connections, expertise and opportunities within their existing community.

78% of event participants used Pulse

What we validated

Alumni were willing to express their needs and explore relevant connections, supporting the potential for more structured, technology-enabled community engagement.

UNIT.City business event where Pulse was piloted
Event engagementCompleted pilot · September 2026

UNIT.City — Unlocking More Value from Business Events

Challenge
At a business event bringing together approximately 400 entrepreneurs, founders and executives, participants needed a more effective way to discover relevant people and explore opportunities aligned with their business needs.
How Pulse was used
Pulse helped participants explore the event network, discover relevant people and identify potential business connections.

~400 event attendees

~67% of participants used Pulse

What we validated

Participants engaged with Pulse in a live business-event environment, demonstrating interest in discovering relevant connections and opportunities.

Use cases

One intelligence layer.Multiple business and community use cases.

Customer & partner communities

Understand your customers. Strengthen relationships. Identify growth opportunities.

Bring customer and partner insights together to support personalized engagement, relevant offers, retention and new commercial opportunities.

Early access programme

Built from real experience. Validated through real pilots.

Pulse combines years of experience building professional communities, international events and innovation ecosystems with AI-powered relationship intelligence.

Following completed pilots with American Councils and UNIT.City, we are expanding our commercial pilot programme with organizations across Europe.

  1. 1Explore your customer or community workflow
  2. 2Identify a high-value use case
  3. 3Test Pulse in a real environment

Two live pilots completed in September 2026. Commercial pilots underway.

Built and validated with real ecosystems

Pilots and collaborations across professional communities, startup ecosystems and international programmes in Ukraine, Germany and Poland.

Winner of the Seeds of Bravery programme supported by the European Innovation Council.

Turn your customer and community data into business opportunities.

Explore a commercial pilot or strategic partnership with Pulse. Let's identify a high-value use case for your organization.